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Kniha: Working with Microsoft Dynamics CRM 4.0 - Snyder; Jim Steger Mike

Working with Microsoft Dynamics CRM 4.0
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Kniha: Working with Microsoft Dynamics CRM 4.0
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Short Description Get a practical introduction to Microsoft Dynamics CRM 4.0 and discover how to ... (celý popis)
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Specifikace
Nakladatelství: Computer press
Médium / forma: Tištěná kniha
Počet stran: 0, +1 CD
ISBN: 9780735623781
EAN: 9780735623781
Popis

Short Description Get a practical introduction to Microsoft Dynamics CRM 4.0 and discover how to implement, customize, and integrate CRM 4.0 with other desktop applications and development tools. Includes a 120 day evaluation copy of Microsoft Dynamics CRM 4.0. Long Description Get a practical introduction to Microsoft Dynamics CRMnow updated for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM is a value packed customer relationship management (CRM) solution for small and mid market businesses. The latest version adds workflow management capabilities, and will be delivered as an on demand service through Microsoft Office Live. With topics that include developing new functionality, designing implementations, and integrating Microsoft CRM with other business applicationsincluding Microsoft Office Outlook, Microsoft Office InfoPath, and Microsoft SharePoint Products and Technologiesthis is one of the only books written for both developers and those who implement business solutions. Authored by experienced practitioners, this book provides case studies, integration and performance guidelines, and toolsetsthe information you need to help you create successful CRM solutions. This book also explains how to maintain Microsoft Dynamics CRM 4.0, making it of interest to IT professionals who support Microsoft Dynamics CRM 4.0 users. And power users will learn how to customize individual Microsoft Dynamics CRM 4.0 experiences. This introduction includes a 120 day evaluation copy of Microsoft CRM 4.0, as well as sample data and code samples on the Web.

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