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Kniha: The Reputation Book: Supercharge Your Reputation and Boost Your Sales and Referrals - Guy Arnold; Russell Wood

The Reputation Book: Supercharge Your Reputation and Boost Your Sales and Referrals
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Kniha: The Reputation Book: Supercharge Your Reputation and Boost Your Sales and Referrals
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We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book ... (celý popis)
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Specifikace
Nakladatelství: LID Publishing
Médium / forma: Tištěná kniha
Rok vydání: 2017-10-17
Počet stran: 170
Rozměr: 180 x 120 x 16 mm
Jazyk: anglicky
Vazba: Vázaný
ISBN: 978-1-911498-40-7
EAN: 9781911498407
Popis

We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!

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